This service is for non-urgent medical requests, pharmacy queries and admin queries.
After you submit a request for help, our aim is to get back to you within 24 hours when we are open advising you of our response although it may take longer if we are exceptionally busy.
Make medical, pharmacy and admin requests online. It’s simple, secure and quick.
We are open Monday to Friday from 8:00am to 6:00pm. We are closed at weekends and on Public Holidays.
Public Holidays 2025/26-
Monday 21 April 2025
Monday 5 May 2025
Monday 14 July 2025
Monday 22 September 2025
Thursday 25 and Friday 26 December 2025
Thursday 1 and Friday 2 January 2026